Returns & Exchanges

At Emmo, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. If your purchase isn't quite right, we are here to help you find the perfect fit or provide a full refund.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

  • 3.
    Ship It Back

    Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.